This is a shared demo for the jury, hosted in Switzerland (Microsoft Azure, Zurich). Please use the example letters only, never a real one. Other visitors can break services too; Demo controls repair them.

A letter from the commune you don't understand?

Paste it below or upload it. We explain it in simple words and in your language, tell you what to do and by when, and write a reply in German that you can check and send.

Try an example

Our promise about your letter

Only services in Switzerland read your letter. If none is available, it waits here, safely, until one is.

Gemeinde Musterstadt, social services

Which rule applies depends on the office that wrote the letter. Letters from the social services talk about your support, your health and your children. The law protects this information more strongly than almost anything else, so those letters never leave Switzerland.